The intervention uses an evidence-based, comprehensive tool (the CSNAT) comprising broad domains (areas) of support need. The tool enables carers to identify, express and prioritise domains where they need more support. Then a needs-led conversation explores the carer’s individual needs and what they feel would be helpful, enabling the delivery of tailored support.

All the work on CSNAT-I has also informed the content and recommendations for CSNAT-I Paediatric.